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FAQs

Who are ActiveOrigin's Suppliers?

Our mission is to make outdoor exploration more accessible by sourcing functional, affordable gear from global partners.

What is your return policy?

Returns may be requested within 14 days of delivery, depending on the product. Items must be unused and in original condition.

Because some items ship internationally, return shipping costs may apply. Please contact us before initiating any return to receive instructions.

What is the estimated shipping time?

Estimated delivery times are displayed at checkout and may vary depending on product and location.